Privacy information
The form collects the contact and property information needed to respond to a pest-control request without asking for unrelated personal data.
Information collected
This may include the nearest pest match, signs, postcode, property type, affected area, household or business circumstances, message, name, email, optional phone number, contact preference and consent. Do not submit identity documents, payment details, medical records or unrelated personal information.
Purpose
The form sends the information to the enquiry recipient by email so the request can be reviewed and answered. It is not used to make an automated diagnosis or treatment decision, and the report is not published on the website. No advertising or analytics integration is configured for this site.
Sharing and retention
The email delivery service processes the submission so it can reach the recipient. Information should be retained only for handling the request or meeting a relevant legal obligation. Ask in the reply thread for the applicable retention and deletion details.
Your choices
The phone field is optional and email can be selected as the preferred contact method. Avoid naming neighbours, tenants, staff or customers unless necessary and authorised. You can ask to correct, restrict or delete submitted information, subject to any applicable legal requirement.
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Practical answers
No. An email address is required and email can be selected as the preferred contact method.
No. It sends the request for human handling.
Reply to the correspondence and ask about access, correction, retention or deletion.
Only share practical information needed for the pest-control request. Use an appropriate healthcare service for clinical advice.
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